National Egyptian E-learning University

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service standards

National Egyptian E-learning University developed a number of criteria to evaluate the performance of administrative and academic services to help students.

The university evaluates the performance of these services through the following criteria :

• Determine if the service meet the standards or not.

• Identify the person responsible for follow – up .

• Determine when the responsible person or office will interfere.

Service Standards Contact(Not Met If Standard)
Registeration In Person Immediate(30 Minutes) Registrar
Acknowledge Query To
Computing Service
One Business Day Help Desk Supervisor
Resolution Of Problem One Business Day Help Desk Supervisor